Shipping Policy

Last updated: June 2026

At Mr. Urban Choices, we are committed to delivering your premium lifestyle products safely and on time. Please read our shipping policy carefully before placing your order.

1. 🗺️ Shipping Destinations

We currently ship to all locations across India (Pan-India delivery). International shipping is not available at this time but will be introduced soon.

2. ⏱️ Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

3. 🚚 Delivery Timeframes

Estimated delivery times after dispatch:

  • Metro Cities (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata): 3–5 business days
  • Tier 2 & Tier 3 Cities: 5–7 business days
  • Remote & Rural Areas: 7–10 business days

Delivery timelines may vary during peak seasons, sale periods, or due to unforeseen circumstances.

4. 💰 Shipping Charges

  • Free Shipping on all orders above ₹999
  • 📦 Standard Shipping: ₹49 for orders below ₹999
  • Express Shipping: ₹99 — delivery in 2–3 business days (available in select cities)

5. 📍 Order Tracking

Once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment in real-time. You can also visit our Track Your Order page anytime.

6. 🤝 Delivery Partners

We work with trusted and reliable courier partners across India to ensure your orders are delivered safely and on time.

7. ⚠️ Important Notes

  • Please ensure your delivery address and contact number are accurate at the time of placing the order.
  • Mr. Urban Choices is not responsible for delays caused by incorrect address details provided by the customer.
  • In case of a failed delivery attempt, our courier partner will try redelivery. After multiple failed attempts, the order may be returned to us.

8. 🤖 Need Help? Ask Kaya!

Have questions about your shipment or delivery? Kaya, our 24/7 AI Assistant, is always ready to help! Click the chat icon on our store for instant answers.

Your trust is our greatest asset. We protect it — always.

— Mr. Raja Rolex
Founder, Mr. Urban Choices