Contact Information

Last updated: June 2026

Have a question, feedback, or need help with your order? We are always here for you. Reach out through any of the channels below and we will get back to you as soon as possible.

1. 🤖 Ask Kaya — Our AI Assistant

Got a quick question about our products, orders, or store? Meet Kaya, our smart AI Assistant — available 24/7 to help you instantly!

Just click the chat icon on our store and ask Kaya anything — fast, friendly, and always ready to assist. If Kaya couldn't fully resolve your query, don't worry — simply drop us an email and our team will personally get back to you. 👇

2. 📧 Email Us


We respond within 24–48 business hours.

3. 💬 WhatsApp

4. 📱 Follow Us on Social Media

5. ⏰ Business Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM IST
  • Sunday: Closed

6. 📦 Order Queries

For order tracking, returns, or exchanges — please email us with your Order ID and we will assist you promptly.

Your trust is our greatest asset. We protect it — always.

— Mr. Raja Rolex
Founder, Mr. Urban Choices