Shipping policy

Thank you for shopping at Mr. Urban Choices! We are committed to delivering your order as quickly and safely as possible.

1. Order Processing Time

All orders are processed within 1-2 business days.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Free Shipping: We offer Free Shipping on all orders across India.

Estimated Delivery Time: Most orders are delivered within 5-9 business days after processing.

Note: Delivery times may vary depending on your location (Metro cities are usually faster than rural areas).

3. Cash on Delivery (COD)

We offer Cash on Delivery for your convenience. Please ensure someone is available at the address to receive the package and make the payment.

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation message/email containing your Tracking ID.You can track your package directly through our shipping partner’s website.

5. Damages

If you receive your order damaged, please contact us immediately contact us, with a clear unboxing video. This is mandatory to process any claims for damaged or missing items.

6. Incorrect Address

Please double-check your shipping address before placing an order. We are not responsible for non-delivery due to an incorrect or incomplete address provided by the customer.